- Live Virtual Family History Help
Live Virtual Family History Help
The BYU Library Family History Missionaries provide one-on-one virtual help with family history.
***New Hours: Monday- Thursday, 12 – 8 PM, Friday, 12 – 6 PM, Mountain Time.***
The Virtual Help Desk is not open on Sundays.
(But you can visit us in person during Sunday hours.)
Patrons will be helped in the order they join the Zoom link. Consultations will be 20 minutes or less when others are waiting; if a longer consultation is needed, that can be scheduled for another time in a manner that suits your needs. When you join the Zoom link, you will enter the virtual lobby and a missionary will assign you to a helper when it is your turn.
For instructional videos on how to use Zoom or join a Zoom meeting, click here